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IT Manager

  • Hybrid
    • Sint-Truiden, Vlaams Gewest, Belgium
  • IT

Job description

Role: IT Manager
Location: Sint Truiden - 2 days at our lovely office in the beautiful Droneport incubator building

Start Date: February-March 2025
Package: Competitive package, annual training budget, company car with fuel card, optional e-bike lease, 20 holiday days + 12 ADV days, Alan health cover, hospitalisation and group insurance, flexible use of your 13th month, mobile subscription, net allowance plus meal vouchers and Eco Cheques

About the Role

Are you a tech-savvy leader who thrives on creating seamless IT operations while ensuring compliance with international standards? At InTouch, we’re looking for an IT Manager to oversee our internal IT landscape, manage onboarding processes, and drive ISO certifications that reinforce our commitment to excellence and security.

This role is perfect for someone who can balance the technical with the strategic—streamlining day-to-day operations while setting the stage for our growth across Europe.

Your Mission: IT Excellence at Every Level 🖥️

  • ISO Certification & Compliance:

    • Lead the process for achieving and maintaining ISO 27001 certification, ensuring the highest standards of information security.

    • Develop and implement policies and procedures to ensure compliance with ISO standards and GDPR regulations (in cooperation with the Legal Council)..

    • Conduct regular audits and risk assessments to identify gaps and implement improvements.

  • Internal IT Operations:

    • Oversee all internal IT matters, including the management of hardware, software, and networks.

    • Implement and maintain robust IT infrastructure to support a growing team and remote work setups.

    • Troubleshoot and resolve technical issues to ensure seamless day-to-day operations.

  • Employee Onboarding & Offboarding:

    • Design and manage the IT onboarding process for new employees, ensuring they have the tools and training needed to succeed.

    • Manage offboarding procedures, ensuring data security and proper hardware/software recovery.

  • Internal Tools & Systems:

    • Evaluate, implement, and optimize internal tools and software to improve efficiency and collaboration across teams.

    • Manage licenses, subscriptions, and vendor relationships for all IT-related services.

    • Provide training and guidance on internal tools to maximize their usage.

  • Cybersecurity & Risk Management:

    • Ensure the security of all internal systems and data by implementing best practices and proactive measures.

    • Monitor for vulnerabilities and respond swiftly to potential threats or breaches.

    • Educate employees on cybersecurity protocols and promote a culture of security awareness.

Job requirements

What We’re Looking For

  • Experience:

    • 5+ years in IT management or a similar role, with experience in ISO certification processes.

    • Proven ability to manage IT operations in a fast-paced, scaling environment.

  • Skills:

    • Strong understanding of ISO 27001, GDPR, and other relevant standards and regulations.

    • Hands-on experience with IT infrastructure, networks, and software systems.

    • Excellent problem-solving and project management skills.

    • Fluent in Dutch and English

  • Mindset:

    • Proactive and detail-oriented, with a passion for creating efficient systems.

    • Collaborative and communicative, able to work across teams and with external vendors.

    • Strategic thinker who can balance immediate IT needs with long-term goals.

Why This Role is Key 🔑

As IT Manager, you’ll be the backbone of InTouch’s internal operations. Your leadership in ISO certification and IT management will not only ensure our day-to-day success but also set the foundation for our expansion into new markets.

What We Offer

  • Challenging Work: A dynamic role at the intersection of IT operations and strategic growth.

  • Collaborative Team: Join a supportive environment where your expertise is valued.

  • Growth Opportunities: Be part of a high-growth company with the chance to shape our IT strategy.

  • Competitive Package: A compensation package that reflects your expertise and impact.

A Team with a Mission 🌍

Together with our growing team of InTouchables, we empower cities, municipalities, and police districts with innovative SaaS solutions for traffic enforcement. Curious about how we do this? Check out intouch.be.

Interview Process

  1. Introductory Teams Call with Jo, Talent Acquisition Partner

  2. Teams Call with Ann-Sophie, Operations Lead

  3. Final Call with Astrid and/or Tom, your new Co-CEOs

Ready to Join the Mission?

If you’re excited about this opportunity, reach out in one of the following ways:

📧 Email Jo Wilkinson at jow@intouch.be
📩 Send an InMail
Or simply hit the apply button!

Equal Opportunities Statement

At InTouch, we’re committed to building a diverse and inclusive workplace. We value different perspectives and welcome applications from all backgrounds.

Why This Role Might Not Be for You

If you prefer narrowly focused IT roles or are not interested in managing compliance, GDPR and cybersecurity, this role may not be for you.

#ITManager #ISO27001 #GDPR #ITOperations #GovTech #InTouch #SaaSJobs

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